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Digital Maturity Models: A Characterisation Study Based on a Systematic Literature Review

    José Luiz da Silva   Bio
    ; Ana C. Lopes Vieira   Bio
    ; Simone Vasconcelos Silva   Bio

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Abstract

Knowing the characteristics of digital maturity models is fundamental to achieving an effective evaluation of organisations regarding the use of digital technologies. To this end, this article analyses, through a systematic literature review, the approaches used by digital maturity models. 40 models were analysed, and it was noted that the characteristic “dimensions”, responsible for the structuring of the models, varies little or not at all according to the domain of application, hindering flexibility in the use of the models and making a more realistic organisational assessment impossible. Thus, a grouping of the dimensions was prepared, favouring a future investigation toward the development of a collaborative methodology able to better define and prioritise the dimensions according to the organisational domain, thereby providing greater effectiveness in the preparation and application of a digital maturity model, as well as allowing a better vision of the progress of digital transformation.

Keyword : digital maturity models, digital transformation, dimension prioritisation, systematic review of literature modelos de maturidade digital, transformação digital, priorização de dimensões, revisão sistemática de literatura

How to Cite
Silva, J. L. da, Vieira, A. C. L., & Silva, S. V. (2024). Digital Maturity Models: A Characterisation Study Based on a Systematic Literature Review. Brazilian Business Review, 21(2). https://doi.org/10.15728/bbr.2022.1330.en

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