Information Sharing, Trust and Commitment: Perception of Brazilian Autoparts on Automakers of Various Ethnic Groups
The objective of this work is to verify the perception of managers of Brazilian manufacturers companies of auto parts on the information sharing, trust and commitment in the relationship with some automakers (assemblers), in function of their ethnic origin. In quantitative research, inferential analysis and non-parametric statistical test of Mann-Whitney (U) were developed. It was found that, in terms of information sharing, the suppliers identify differentiated forms in the treatment of information technology, providing significant differences regarding the information systems used in eastern and western groups. Other evidence has been obtained that the trust of autoparts modifies-if as the assembler and the information sharing is weak with respect to the autoparts and automakers. Statistically, it was not possible to view trait that characterizes relations of trust between assembler and supplier of auto parts, since the lack of trust or information sharing occurred even between intense relationships, which included large numbers of items marketed and high frequency of delivery of materials.