Vol. 7 No. 2 (2010): May to August 2010

Published: 2010-05-01


Editorial

Editorial

Antonio Lopo Martinez
Abstract 412 |

Articles

Perception of the benefits of using tracking systems by trucking companies

Jaime Prado, Jurandir Peinado, Alexandre Reis Graeml
Abstract 683 | PDF English Downloads 485 PDF Português (Português (Brasil)) Downloads 343 | DOI https://doi.org/10.15728/bbr.2010.7.2.1

Page 1-18

A Longitudinal analysis of the Porterian paradigm utilization in Brazil

Simone Sehnem, Fábio Lazzarotti, Rodrigo Bandeira-de-Mello
Abstract 661 | PDF English Downloads 210 PDF Português (Português (Brasil)) Downloads 250 | DOI https://doi.org/10.15728/bbr.2010.7.2.2

Page 19-36

Working capital, profitability, liquidity and solvency of healthcare insurance companies

André Luiz de Souza Guimarães, Valcemiro Nossa
Abstract 844 | PDF English Downloads 1036 PDF Português (Português (Brasil)) Downloads 939 | DOI https://doi.org/10.15728/bbr.2010.7.2.3

Page 37-59

The influence of store image on customer satisfaction: a case study of a shoe store

Tarsis Souza Silva, Janaina de Moura Engracia Giraldi
Abstract 963 | PDF English Downloads 731 PDF Português (Português (Brasil)) Downloads 303 | DOI https://doi.org/10.15728/bbr.2010.7.2.4

Page 60-77

Shared services: case study on the performance of the controllership in 13 Latin American countries

Ana Cristina de Faria, Márcio Antonio Gonçalves
Abstract 689 | PDF English Downloads 275 PDF Português (Português (Brasil)) Downloads 306 | DOI https://doi.org/10.15728/bbr.2010.7.2.5

Page 78-98

Internal Marketing (IM): a literature review and research propositions for service excellence

Salomão Alencar de Farias
Abstract 1200 | PDF English Downloads 619 PDF Português (Português (Brasil)) Downloads 483 | DOI https://doi.org/10.15728/bbr.2010.7.2.6

Page 99-115