Vol. 15 No. 2 (2018): March to April 2018
Published: 2018-03-01
Editorial
Editorial
Abstract 225 |Articles
Development And Validation of A Customer Relationship Scale For Airline Companies
Abstract 474 | PDF English Downloads 216 PDF Português (Português (Brasil)) Downloads 240 | DOI https://doi.org/10.15728/bbr.2018.15.2.1
Page 105-119
Satisfaction And Contribution Of Stakeholders From The Performance Prism Model
Abstract 457 | PDF English Downloads 232 PDF Português (Português (Brasil)) Downloads 184 | DOI https://doi.org/10.15728/bbr.2018.15.2.2
Page 120-134
Customer Knowledge Management (CKM): Model Proposal and Evaluation in a Large Brazilian Higher Education Private Group
Abstract 387 | PDF English Downloads 219 PDF Português (Português (Brasil)) Downloads 177 | DOI https://doi.org/10.15728/bbr.2018.15.2.3
Page 135-151
Macroeconomic and Institutional Factors, Debt Composition and Capital Structure of Latin American Companies
Abstract 436 | PDF English Downloads 212 PDF Português (Português (Brasil)) Downloads 211 | DOI https://doi.org/10.15728/bbr.2018.15.2.4
Page 152-174
The Effect of Trust in the Intention to Use m-banking
Abstract 477 | PDF English Downloads 255 PDF Português (Português (Brasil)) Downloads 188 | DOI https://doi.org/10.15728/bbr.2018.15.2.5
Page 175-191
Debriefing's Influence on Learning in Business Game: An Experimental Design
Abstract 936 | PDF English Downloads 211 PDF Português (Português (Brasil)) Downloads 179 | DOI https://doi.org/10.15728/bbr.2018.15.2.6
Page 192-208