Vol. 15 No. 2 (2018): March to April 2018
Published: 2018-03-01
Editorial
Editorial
Abstract 337 |Articles
Development And Validation of A Customer Relationship Scale For Airline Companies
Abstract 700 | PDF English Downloads 389 PDF Português (Português (Brasil)) Downloads 381 | DOI https://doi.org/10.15728/bbr.2018.15.2.1
Page 105-119
Satisfaction And Contribution Of Stakeholders From The Performance Prism Model
Abstract 633 | PDF English Downloads 401 PDF Português (Português (Brasil)) Downloads 310 | DOI https://doi.org/10.15728/bbr.2018.15.2.2
Page 120-134
Customer Knowledge Management (CKM): Model Proposal and Evaluation in a Large Brazilian Higher Education Private Group
Abstract 562 | PDF English Downloads 385 PDF Português (Português (Brasil)) Downloads 294 | DOI https://doi.org/10.15728/bbr.2018.15.2.3
Page 135-151
Macroeconomic and Institutional Factors, Debt Composition and Capital Structure of Latin American Companies
Abstract 636 | PDF English Downloads 378 PDF Português (Português (Brasil)) Downloads 384 | DOI https://doi.org/10.15728/bbr.2018.15.2.4
Page 152-174
The Effect of Trust in the Intention to Use m-banking
Abstract 729 | PDF English Downloads 426 PDF Português (Português (Brasil)) Downloads 322 | DOI https://doi.org/10.15728/bbr.2018.15.2.5
Page 175-191
Debriefing's Influence on Learning in Business Game: An Experimental Design
Abstract 1135 | PDF English Downloads 368 PDF Português (Português (Brasil)) Downloads 314 | DOI https://doi.org/10.15728/bbr.2018.15.2.6
Page 192-208