Vol 15 No 2 (2018): March to April 2018
Published: 2018-03-01
Editorial
Editorial
Abstract 165 |Articles
Development And Validation of A Customer Relationship Scale For Airline Companies
Abstract 333 | PDF English Downloads 146 PDF Português (Português (Brasil)) Downloads 169 | DOI https://doi.org/10.15728/bbr.2018.15.2.1
Page 105-119
Satisfaction And Contribution Of Stakeholders From The Performance Prism Model
Abstract 295 | PDF English Downloads 155 PDF Português (Português (Brasil)) Downloads 120 | DOI https://doi.org/10.15728/bbr.2018.15.2.2
Page 120-134
Customer Knowledge Management (CKM): Model Proposal and Evaluation in a Large Brazilian Higher Education Private Group
Abstract 270 | PDF English Downloads 157 PDF Português (Português (Brasil)) Downloads 121 | DOI https://doi.org/10.15728/bbr.2018.15.2.3
Page 135-151
Macroeconomic and Institutional Factors, Debt Composition and Capital Structure of Latin American Companies
Abstract 294 | PDF English Downloads 145 PDF Português (Português (Brasil)) Downloads 146 | DOI https://doi.org/10.15728/bbr.2018.15.2.4
Page 152-174
The Effect of Trust in the Intention to Use m-banking
Abstract 291 | PDF English Downloads 169 PDF Português (Português (Brasil)) Downloads 131 | DOI https://doi.org/10.15728/bbr.2018.15.2.5
Page 175-191
Debriefing's Influence on Learning in Business Game: An Experimental Design
Abstract 723 | PDF English Downloads 142 PDF Português (Português (Brasil)) Downloads 114 | DOI https://doi.org/10.15728/bbr.2018.15.2.6
Page 192-208