KIELING, A. P.; SOUZA, M. J.; LYRA, F.; BOEING, R. The Bittersweet Truth: Corporate Social Responsibility in Online Communication Between a Coffee Company and its Customers. Brazilian Business Review, [S. l.], v. 18, n. 2, p. 160–176, 2021. DOI: 10.15728/bbr.2021.18.2.3. Disponível em: https://bbronline.com.br/index.php/bbr/article/view/638. Acesso em: 28 mar. 2024.