MEDEIROS, J.; DEMO, G. Attributes of a Relationship Management Model for the Public Sector (CiRS Exec). Brazilian Business Review, [S. l.], v. 18, n. 1, p. 101–117, 2020. DOI: 10.15728/bbr.2021.18.1.6. Disponível em: http://bbronline.com.br/index.php/bbr/article/view/633. Acesso em: 25 feb. 2021.